Which of the following statements about the assessment phase of KM is true?

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The assessment phase of knowledge management (KM) plays a critical role in ensuring that the practices and strategies in place are effective and aligned with the organization's goals. This phase is essential because it involves evaluating not just the implementation of KM initiatives, but also measuring their impact on knowledge sharing, collaboration, and overall organizational performance. Assessing effectiveness allows an organization to identify strengths and weaknesses within its KM practices, enabling continuous improvement and adaptation to changing needs.

By systematically analyzing what works and what doesn’t, organizations can refine their approaches to better capture, share, and utilize knowledge, leading to more informed decision-making and enhanced innovation. Therefore, stating that this phase involves evaluating the effectiveness of KM practices accurately captures its purpose and significance within the overall KM framework.

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