What is the first step in the KM Develop Steps?

The first step in the Knowledge Management (KM) Development Steps is to confirm the objectives and requirements for the knowledge management initiative. This involves identifying the purpose of the KM effort and ensuring that all stakeholders have a clear understanding of the goals. By confirming these objectives, an organization can align its KM strategies with overall business objectives, enabling a more focused and effective approach to knowledge creation, sharing, and utilization.

Taking the time to confirm prior to moving on to outline, build, or evaluate ensures that subsequent steps are based on a solid foundation of understanding. Without this confirmation step, the organization risks misalignment of resources and efforts, which could lead to ineffective knowledge management practices. It's essential to validate the needs and expectations before developing frameworks or systems that facilitate knowledge sharing and management.